Returns & Exchanges
At Oasis Perfumes, we want you to be completely enchanted by your signature scent. If a fragrance isn't the perfect fit, we offer a 30-day return policy for unopened and gently tested items in their original packaging.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the perfume in its original box and protective sleeve to ensure the glass bottle remains safe during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing